Medical Mutual of Ohio® understands that you have more important business to take
care of than updating your company’s day-to-day health plan changes.
Customer Service at your fingertips
EmployerLink offers you 24-hour online access to Medical Mutual’s Customer Service
system. With EmployerLink you can:
- Manage Employees and Dependents:
- Add or remove employees
- Change employee personal and dependent information
- Order ID cards
- View certificate books
- View/Pay Bills:
- Pay your monthly bill with electronic funds transfer
- View and download current and past bills
- View Reports:
- Download a member roster
- Review EmployerLink transactions and see when they have been processed
- Assign Permissions:
- Create new users in EmployerLink to share health plan management responsibilities
- View all of the certificate books for your group
- Group Information:
- Update company information, including changes to administrative roles, new phone
numbers and group contact information.
- View all certificate books for your group
- Contact us:
- Contact your membership representative directly
- Email or call technical support
- Send a message to customer service
If you have any new feature suggestions, please send
us a message.